Day: August 4, 2011

How To Find New Customers Online

How do you get your product or pitch in front of potential customers online?┬áIt comes down to “Where are your users?” and for each answer to that question “Can I afford to reach out to them here?” Most people who know the gist of online marketing, but haven’t tried it, will say “Google Adwords!” Unfortunately […]

Explanations are a UX Smell

Have you ever added someone as a “Contact” on Flickr? It’s a confusing experience. The core of the problem is the word “contact.” When I call someone a “contact” I assume that I’m going to… well, “contact” them at some point. That’s not at all what a contact is for on flickr, though. It’s really […]

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